TERMS & CONDITIONS

Qualified Referrals
For a referral to be accepted by Servcorp it must contain a valid contact name, company name and telephone number of the enquiry. It is Servcorp policy not to provide information on Servcorp via a third party and thus unless Servcorp can contact the enquiry directly and schedule an appointment to tour we cannot confirm acceptance of the referral. Alternatively you can bring your prospective client in and tour with a Servcorp Manager.

Commission
After providing a successful referral, commission is paid to the Agency and will be calculated at 10% of the Office Rental or minimum of $1,000, whichever is the greater and payable on the initial lease term of a maximum 12 month period. This is at the discretion of Servcorp management. If the Service Agreement provides the new client with an early termination clause, commission is calculated on the lease period up to this early termination date. Promotional commission rates may be offered from time to time in specific cities / locations. Servcorp reserves the right to terminate this program at anytime

Rewards
After providing a successful referral, Servcorp will provide each individual agent a gift voucher of relevant value to the term of the Service Agreement. Each agent may nominate the type of gift voucher they would prefer i.e. Visa, Westfields, Bunnings. Vouchers are non- cumulative. No cash will be offered to the agents as alternative payment. Membership will be immediately terminated once an agent leaves the commercial real estate industry, but should the agent change agencies, the gift vouchers remain in his/her name. Reward vouchers are not applicable for extensions and/ or renewals. Servcorp reserves the right to terminate this program at any time.

Servcorp Procedure
Refer online via the agents website. Upon receipt of your referral, the Servcorp team will immediately follow up the enquiry directly and aim to successfully introduce the referral to Servcorp. We individually tailor each Servcorp proposal to suit the enquiries' needs. Proposals are confidential. After 60 days if we have been unable to make direct contact with your referral, the referral will be automatically considered no longer valid.

Conflict
Servcorp will accept the first qualified referral received, unless instructed otherwise by the enquiry. Servcorp will endeavour to notify the Agent of any rejections within four business days. Occasionally due to the volume of enquiries, different formats, different contacts/company names and changing requirements of the enquiry, errors may occur and affect the rejection of referrals within 4 business days. Referrals submitted via this website guarantee timely recording of the enquiries. Referrals submitted over the phone or by personal email to a Servcorp manager may be rejected, should there be an enquiry entered on the website earlier.

Payment
Servcorp aims to pay commission within 30 days of receiving a successful referral. Commission is payable upon the receipt of monies for the initial invoice and the signed Service Agreement. All commissions will be made payable to the Real Estate Agency and not to the individual agent.

Virtual Office Referrals
If your referral takes a virtual office but upgrades to a physical office at Servcorp within six months we will pay commission.

Renewals/Expansion
Commission and rewards will not be paid on renewals or expansion.

Submittal of a referral to Servcorp indicates acceptance of the above terms and conditions. We reserve the right to amend or terminate the above terms and conditions at any time.

Privacy policy
We use your details you provide only to respond to your enquiry. We will never share, sell, or rent your personal information with third parties.